How do I set up the Arlo camera?

Arlo cameras are top-rated security cameras used for 24-hour surveillance. Arlo cameras incorporate highly advanced technology to provide excellent results in terms of video recordings. These cameras come with a wide range of features, including cloud recording with alerts, live video streaming and two-way audio, etc. Arlo cameras can be installed in homes or offices to cover the premises from all possible angles. However, to reap the benefits of Arlo cameras, you need to install them the right way.

In order to set up and operate your Netgear Arlo pro security cameras, you need to have the Arlo app. The app asks you to create an Arlo login ID. To do this, simply download the application from the Google play store or Apple store, then open the application and select new user. You will need an email address and password to create an account. Once your account is verified, the work is done.

If you are unable to sign up through the app, you can also go to their website at https://arlo.netgear.com to create your Arlo account.

Netgear Arlo Base Station Setup

Once your Arlo account is created, it's time to set up the Arlo base station.

To do this, you need to plug in the power cord of the base station and attach the Ethernet cord to it. Then wait for it to connect to the Internet.

Once connected, the base station lights will turn on. Once that's done, put the batteries on the cameras. They require 4 rechargeable lithium-ion batteries each. You don't need to buy them separately as they also come with the package.

These batteries can power cameras for up to 5 months before needing to be recharged. Place them in the correct order and press the camera buttons.

You can also press the button that is present on the base station. These are the buttons that sync the cameras with the base station.

If the lights are flashing, it means the synchronization process is in progress. Once the buttons stop flashing, it means syncing is successful.

Now it's time to connect the security brackets to the wall. The screw set comes with the brackets, use them when drilling holes on the wall.

Once the security supports are placed, simply attach the cameras to them. You don't have to worry about the cameras falling because these mounts have extremely strong magnets that hold the cameras in their position.

You don't have to use these mounts if you don't need them, as the cameras work just fine on their own and can stand on a flat surface.

Note – Keep in mind that the Wi-Fi range of the Netgear Arlo Pro Base Station is not unlimited. So make sure your Arlo cameras are placed within range, otherwise the base station won't be able to send or receive data from them. Likewise, the less the barrier between the base station and the cameras, the stronger the signal between them will be. Once everything is placed correctly, setting up the Arlo camera and Arlo base station is complete.

How to set up and sync the Arlo camera?

Setting up the Arlo camera

No matter you are using Netgear Arlo Q or Arlo Pro 2 camera, the setup process starts with opening the battery compartment.

Place two batteries in the battery compartment and close the hinge. Then close the battery compartment.

Now, sync your Arlo cameras by following the steps mentioned below.

Steps to sync Arlo camera with base station:

If you want the Arlo base station to detect the Arlo camera, both devices must be synced. Follow the steps mentioned below to fix the sync issue:

Keep the Arlo Camera and Base Station close to each other to ensure the syncing process is not disrupted.

Now, press the ‘Sync’ buttons on both devices for 2-3 seconds and then release the buttons.

Note: Do not press the sync button for too long, otherwise the USB light will flash orange, which means the devices sync is blocked.

• Wait until you see a green light on the sync status LED.
• You need to press the ‘Sync’ button on the Arlo camera for a few seconds.
• You will see a blue light flashing on the camera, which indicates a successful syncing process. If you see an amber light on the LED, it means the sync was not successful.
• If you see a solid green light on the camera LED on the Arlo base station, this summarizes the syncing process. You can sync other cameras using the same process.

Setting up the new Arlo system on the Arlo app

After doing all the physical configuration of the Netgear Arlo security system, you still need to configure its settings on the app.

To do this, go back and enter your Arlo Netgear login ID. You will see different mode choices for your cameras.

Configure Arlo camera modes

There are two modes in Arlo Camera that you can choose, which are –

All Motion On Mode

• When you select “All Motion On” mode, Netgear Arlo cameras activate their motion sensors to detect any movement.
• As soon as they detect any movement, they immediately alert owners by sending an email or a notification to their phone.
• Meanwhile, it also starts recording the images of the intruder as soon as it is detected and then sends them to the owner. This mode is best used when you want to maintain surveillance when no one is present in the property.

All motion mode disabled

• If you choose all motion off mode, motion detectors will be disabled and no alerts will be sent to owners. However, it will still be active.
• This mode is used when you are present in the property. You can easily switch between modes whenever you want via the Arlo app.
• These modes can also be configured to switch on their own on a particular day of the week or even a specific time of day.
• By default, this switching has been set from 8 a.m. to 5 p.m. for armed mode and from 5 p.m. to 8 a.m. for disarmed mode.
• You can easily change these settings by clicking on the pencil icon present on the edges of the buttons of these modes. Once you click on it, you will see a calendar appear. There you can select the days of the week and even the time you want the change to occur.

How to choose your own modes in the Arlo camera?

You can choose from predetermined modes, but if you want to make certain adjustments, where only certain cameras change modes while others stay the same, you can do so by creating your own modes. This is usually done when you are at home and want to go into disarmed mode for the interior cameras, while keeping the exterior cameras in armed mode so you can keep an eye on your car or yard. To do this, follow the following steps:

Click on the create fashion option. You will be asked to choose the cameras you want to configure.

Once chosen, you will be asked how you want to activate them. Once you choose your option, it asks you to configure the Arlo motion detection settings of the motion detectors.

The sensitivity level determines the amount of movement necessary for the cameras to be detected and activated. The higher the sensitivity, the more likely the cameras will be activated even at the slightest movement.

After changing Arlo's sensitivity setting, you can choose the length of video footage you want to record. It can be between 10 and 120 seconds.

After you're done, you can choose how you want to receive alerts. There are several options like emails and notifications, so choose one or all of the given options.

And with that, the Netgear Arlo installation is complete. As soon as an intruder is detected, you are immediately notified with recorded images of the intruder. Then you can choose to report it to the authorities or activate your base station's alarm. The base station begins to emit a sound of up to 100 dB. With its wide-angle lenses, you can be sure that no intruder will go unnoticed by Netgear Arlo pro security cameras, and you can be sure that your property will remain well guarded.

How do I register and log in to the Arlo account?

After setting up the Arlo base station, the next step is to sign up for Arlo login my account after which you can log in to Arlo Netgear:

Launch a web browser on your computer or smartphone and go to the Arlo camera login page.

When the login page opens, click on the ‘New System Setup’ option and enter your ‘My Arlo Login’ account details in the fields on the right. After that, click on ‘Continue’.

From the drop-down menu, select the serial number of the Arlo base station, then click ‘Continue'.

Select the correct time zone from the drop-down menu, then click ‘Continue'.

Choose the service plan that suits you best, after which, the Arlo account registration process is completed. Now you can go to the Netgear Arlo login page to log in to your Arlo account.

Note – The same steps can be implemented for connecting to Netgear's Arlo Pro 2, so don't get confused when using this particular version of the Arlo camera.

Frequently Asked Questions

How to check the battery status of your Arlo camera?

Arlo cameras are battery operated, so you need to pay special attention to the battery. If it is low, the camera will not work effectively.

Follow these steps to check the battery status of the Arlo camera:

You need to sign in to Arlo on your computer by going to the my.Arlo.com web page.

When you sign in to your Arlo account, go to ‘Menu' then click on ‘Device Settings'.

You will now see the battery status on the ‘Device Settings’ page.

If the battery is not working properly, you can visit support.arlo.com to find solutions for this battery problem.

How do I check the status of the Arlo base station?

You should check the status of the Arlo base station because Arlo cameras will not sync if it is not activated.

To check the status of the Arlo base station, here is what you can do:

Turn on your computer, launch a web browser, and enter my.arlo.com. You can also launch the arlo camera app on your smartphone.

If you are using a computer, then you will need to enter your Arlo Pro login information after opening the web page.

Now go to ‘Settings’ and then click on ‘My devices’.

From the list of options, select ‘Arlo Base Station’, after which you will see the device settings.

How to restore ‘Offline Arlo Base Station’?

On the front of the Arlo Base Station you will find the Internet LED, which lets you know if the base station is online or not. If the Internet LED emits a solid green light, then the base station is connected to the Internet. If you see an amber light instead of a green light, that means the Arlo base station is not connected to the internet or is offline. To resolve this issue, follow these steps:

Make sure the Arlo base station is connected to the router via an Ethernet cable.

Also check if the Arlo base station is connected to the power outlet.

Power on the Arlo Base Station by removing power and then plugging the device back into a power outlet.

If you see a solid green light on the Internet LED and Power LED on the Arlo Base Station, the device is connected to the Internet. If you see an amber light, then continue with the steps.

Check if the DHCP option is enabled and if the router's DHCP client provides an IP address to the base station.

If you can no longer connect to the Internet, check the router's security and firmware settings.

If none of the solutions work for you, then you need to reset your Arlo base station. Locate the ‘Reset’ button on the back of the Arlo Base Station. Press the button for 7-10 seconds and you will see an amber light flashing on the LEDs of the Arlo base station. Now the device settings are reset to factory defaults. Now you need to go to the www.arlo.com login page and enter your login details. If this page does not work, check your Internet connection or use a different web browser.

Why can't I sign in to my Arlo account?

If you are unable to sign in to your Arlo account on the arlo.netgear.com account page, check your web browser settings to see if they are corrupted or not. You can resolve the issue by restarting the web browser. If you still can't sign in to your Arlo account, you need to restart your computer and then go to the Arlo sign-in page to sign in to your Arlo account.

How to reset your Arlo camera and base station?

If your Arlo camera and base station aren't working, you can do a factory reset. By doing this, the Arlo base station settings will be reset to default. This will also remove the Arlo camera serial number from the Arlo account.

To reset the base station, follow these steps:

The reset button is present on the back of the Arlo base station, so press the button using a paper clip or pin for 10 to 15 seconds.

The Arlo Base Station LEDs will flash orange, after which the Arlo Base Station will reboot and return to factory default settings. When the base station resets, the Arlo account is also deleted.

Now you need to log in to Netgear using the Arlo app or web browser, but make sure you see a green light flashing on the internet and power LEDs.

How do I contact Arlo support?

Arlo camera or base station still not working? In this case, you need to contact Arlo experts by calling 408-638-3750, which is the official Arlo support number. You can also visit Netgear.com/support for answers to most Arlo camera and base station issues.

You can also visit this link https://www.arlo.com/en-us/support/ to find articles, manuals, and software updates for the Arlo camera and base station.