Audible is a subscription service provided by Amazon where customers can get audiobooks, radio programs, TV shows, audio editions of magazines and newspapers, and more. This is a great service for those who want to listen to music while they focus on other tasks. However, there is a cancellation option for people who decide they no longer wish to continue with this service. So keep reading to learn how to stop using Audible. This post will give you a brief overview of the many ways you can cancel your subscription.
How to cancel Audible
Have you decided it's time to part ways with your Audible subscription? If so, you need to follow the right steps. Canceling your Audible subscription can be done by different methods.
To cancel the subscription, you need to go to the desktop website. But you can also do it on a mobile device. Below are three different ways to cancel your Audible subscription.
Cancel Audible by browser
Canceling your Audible subscription from your computer or mobile browser is perhaps the easiest and most common way to do so. Here are the steps you need to follow:
- Open your favorite browser.
- Go to Audible.ca.
- Now log in to your account.
- Now, go to the View Membership Details section. Click Cancel Membership.
- You will then see instructions appear on the screen, follow them. You should be able to close your account easily by doing this.
When you have completed the cancellation process, you will see a confirmation message. You will also receive a confirmation email, so be sure to check your email.
Cancel Audible by phone
While canceling your Audible subscription on a laptop or desktop is best, you can also use your cell phone. However, keep in mind that this will be more difficult to do because of the small screen.
- Open your cell phone browser and go to the Audible website.
- Sign into your account.
- Now scroll to the bottom of the page and select “Full Site”. This will allow you to see the desktop version of Audible. The smaller screen may make it more difficult to navigate the site.
- Then, from the drop-down menu, tap “Account Details”.
- You will now be taken to the Audible subscription details page. This is where you can cancel your Audible subscription. You can do this by looking under the “Your Membership” box and finding the “Cancel Membership” button. You must click on this button.
- After doing this, you will need to log in to your Amazon account again. Then you will have to click on the button that says “No thanks, continue to cancel”. It is an orange button.
- Next, Amazon will ask you to indicate the reason for canceling your subscription. You can choose from the options provided and then click the orange “Cancel Membership” button again.
- Since Audible wants to keep its users close, it won't let you go so easily. The next thing that will happen after clicking on this button is that you will see some kind of offer on your page. This will prevent you from canceling your subscription on this page. You may receive an offer inviting you to contact customer service or something else. But if you are sure you want to cancel your subscription, you should ignore this offer and tap “Cancel Anyway”.
- For the next step, you will need to log in again. When you do, Audible will tell you that your subscription has been canceled. A message stating “Your subscription has been cancelled” will appear on your screen.
Even after you cancel your subscription, you can still listen to the audiobooks you have in your library. Additionally, you will have the option to purchase another Audible subscription in the future.
There is also another method to cancel your Audible account over the phone.
- Call 1 (888) 283-5051. This is the Audible customer support team number.
- You'll need to give them your login credentials, so make sure you have them on hand.
- Ask the representative to cancel your Audible subscription.
Once the cancellation is made, you will receive a confirmation email.
Cancel Audible by email
There is another easy way to cancel your Audible subscription. You can even do this by email.
- Email [email protected] and ask them to cancel your account.
- Make sure to also give them your login credentials and full name in the email.
It may take a day or two, but you will receive a confirmation email informing you that the cancellation has taken place.
Considerations before canceling Audible
Don't jump straight into canceling your subscription. First, you need to think about the consequences of your action.
You've probably already purchased many audiobooks, the good thing is that you won't lose access to these books even if you end your subscription. You can use the Audible app and website to listen to audiobooks you have purchased. This includes audiobooks you purchased using monthly subscription credits or audiobooks you paid for.
Additionally, before canceling your membership, you must make sure to redeem any unused credits. Otherwise, you will lose access to them.
Plus, if you no longer need the audiobooks, you can return them for a refund as a member.
FAQs
Q. Can I put my Audible account on hold instead of canceling it?
If you are a monthly subscriber, you can put your subscription on hold once every 12 months. You can also put your account on hold for one to three months. But be aware that this function is not available for people whose subscription did not result in any credit or for those who created their account before 2006.
You need to contact the support team in order to put the account on hold.
Q. Will I get a refund after canceling my Audible subscription?
Canceling your Audible subscription will not entitle you to a refund. Everything, including your member benefits, will stop when you close your account. The only thing you will be able to do is access your account and view your previous purchases.
Q. How can I cancel my Audible account without losing credits?
No. If you end your Audible Premium Plus subscription, your credits will be lost along with the other benefits of your subscription. It is best to try to use up all your credits before making the final decision to end your subscription.