NVIDIA GeForce RTX 4090 catches fire due to loose power connector plugs, RMA for all: NVIDIA

La NVIDIA GeForce RTX 4090 s'enflamme à cause de fiches de connexion d'alimentation desserrées, RMA pour tous : NVIDIA

NVIDIA has made a statement on the RTX 4090's melting 12VHPWR power connectors. The chipmaker says it is actively monitoring the reports and is aware of 50 cases. His findings indicate that a common reason behind these thermal accidents is human error: loose power connectors. This matches what JonnyGuru, Corsair's power supply expert, said a few days ago.

Interestingly, GamersNexus recently reported that a manufacturing defect could also be causing these issues (or at least making them worse). For legal reasons, NVIDIA has not admitted the existence of such a defect. Its only recommendation is to plug the power stick into the graphics card first to ensure it is firmly and evenly plugged in before plugging it into the motherboard.

Our results suggest that a common problem is that the connectors are not fully seated on the graphics card. To ensure the connector is secure, we recommend plugging the power dongle into the graphics card first to ensure it is firmly and evenly plugged in before plugging it into the motherboard.

We are investigating other ways to ensure the connector is secure before powering on the graphics card.

NVIDIA and its partners are committed to supporting our customers and ensuring a fast RMA process, regardless of the cable or card used.

NVIDIA